Booking, Cancellation, and Refund Policy

Reservations

Payments may be made via any major credit card--no personal checks. Advertised rates do not include guide gratuity. Guide gratuity is typically 18-20% of total trip cost.

Day trips, and all Courses, Camps, and BC Ski/Ride Weeks at Bell Lake Yurt require full payment at time of booking. To secure your private guided yurt trip reservation at Bell Lake Yurt, a 50% non-refundable deposit is required. The remaining balance is due no less than 30 days prior to the trip start date. Trips departing within 30 days of the reservation date must be paid in full at the time of reservation.

All reservations are non-refundable, unless your yurt reservation or place in the program can be re-booked for all of the cancelled days at equal value. Unfortunately, due to the time-sensitive nature of our business (we can’t add days to the winter!), short booking season, and limited availability, we cannot make exceptions to this policy. An $80 administrative fee will be assessed to all refunds or changes to previously reserved dates (ie. moving a trip up or pushing it back into other available dates). Trip insurance is strongly recommended for all reservations (details and links to reputable insurers below).

Cancellations

BSBG reserves the right to cancel a program due to lack of enrollment. In this extremely unlikely event, a full refund is standard; however, BSBG is not responsible for any additional expenses incurred in preparing for the program (i.e., airline tickets, equipment purchase or rental, lodging and other travel related expenses). If the safety of our guests is in question for any reason, BSBG reserves the right to relocate or reschedule a trip. If no immediate arrangements can be reached to relocate a trip, you will be credited towards another BSBG program within the same winter season.

Acts of God

No refunds will be issued for trips affected by acts of nature/God such as personal illness, flooding, fire, blizzard, national, state, or local emergency, or pandemic (including COVID-19). These events are beyond our control. BSBG is not responsible for any additional expenses incurred in preparing for the program (i.e., airline tickets, equipment purchase or rental, lodging and other travel related expenses). If BSBG is able to run the trip, but you can’t attend for personal reasons (personal illness, fear of travel, travel restrictions outside Montana, etc.), that falls under the purview of trip insurance. “Cancel for Any Reason” insurance plans cover these types of scenarios.

Trip Insurance

Due to the factors listed above, we strongly recommend Trip Insurance from a reputable company such as Travel Guard or Travel Ex—please use their services. Insurance plans typically cost between 5-10% of your trip cost, and protect you in case of injury, illness, travel delays, or scheduling conflicts. If you choose not to purchase trip insurance, BSBG is not responsible for refunding your trip or associated costs if you are unable or unwilling to attend.